If you are an Outlook Express user then you are already familiar with the errors that sometimes occur. Some errors are the simple errors which are easy enough to fix, some can be quite annoying because they appear over and over again and some are those stubborn errors which can also pose a risk to your emails.
One error that can prove to be a danger to your whole account is the Unknown Error. You will get an error message stating “An unknown error has occurred.” It is a high risk error because it corrupts your inbox. So how do you fix it?
First off you should try to save important emails before the whole inbox gets corrupted. Make a new folder and transfer your emails to that folder. This is only a starting step but to prevent the error from coming back, here is what you have to do:
1. In Outlook, go to the Tools menu, click Options then Maintenance and then Store Folder. You will see the location of your Outlook Express files. Select the folder and copy it. Close Outlook and click the Start menu, go to Run and paste the folder into it and click OK to see the Outlook files.
2. Outlook user files are usually hidden so go to the Start menu and go to Control Panel, Folder Options and then click on the View tab. By doing this, you should now be able to see files. Look for the folder inbox.dbx and rename it to inboxold.dbx. A new inbox is automatically created when you open Outlook Express.
3. Your Outlook should already be working fine now without the errors after the two steps. One thing left is to retrieve the email you lost when your inbox was corrupted. For this, you can use the mail recovery software.
4. The process does not end there. The final step that you must take to make sure that the Outlook Express unknown error will not appear again is to use a registry cleaning software. A variety of errors can result from a faulty registry if it has not been cleaned for the longest time. These may include the Outlook Express unknown error. Registry cleaners will take care of those errors by fixing and repairing them so you do not have to go through the whole process of manually removing errors.
If these steps did not work for you and the Outlook Express Unknown error is still bothering you, you can now opt to call a professional technician that will help fix this problem in no time or you can contact the developer of Outlook Express which is Microsoft to see if they can offer you some tips that will help resolve the problem.